FRONTLINE PROFIT MACHINE will help your business increase profits by improving service and sales at the point of customer interaction. This is not just a matter of telling your staff to "focus on it" and to just "do it"; rather it requires a cultural transformation in the organization, encompassing among other things, training, a sense of ownership and empowerment among frontline employees, measurement and appropriate financial incentives -- all part of the Khoury Performance Equation blueprint.
ZIAD'S NEW BOOK REVEALS:
- How the Frontline can help increase top line by 5% to 10% that can result in doubling profit.
- How to go beyond sales "improvement" to achieve peak performance.
- How to sell this program internally within your organization for a win-win result for your customers, employees and yourself.
- How to develop the right environment to nurture a successful frontline sales force.
- How to implement the Khoury 6-Step Selling Process.
- How you can use your company's Unique Recruitment Proposition to recruit sales talent.
- How to develop best practice sales standards, the right measurement reports and the right training program.
- How to design effective commission plans and how to recognize your staff and hold them accountable for results.
- How to use the most effective sales tools to sculpt your team into a Frontline Profit Machine.
Confidence
The power of what you can instill in people is limitless. Your belief in your team and what they can produce is perhaps the single biggest gift you can give them.